We only offer refunds on prepaid orders that are lost in transit. The customer will receive the refund via bank transfer. Refunds will be initiated within 21 business days.
In case you are unhappy with your product even after exchange, please contact us within 3 days of receiving your order via email on hello@amaatie.com or via WhatsApp on +91 81042 72586.
Please Note - Our customer service team is available from Monday to Friday between 11 a.m. and 6 p.m. except on all national and major holidays.